FREE DELIVERY on all orders over €100

Frequently Asked Questions

Q. Can I change/add to my order?

A. We cannot edit orders that have already been generated. If you have made a mistake with your order simply send us an email quoting your order number. If the order has not been dispatched we can cancel the entire order and issue a full refund. You can then resubmit a new order in the normal way. If the order has been dispatched we will not be able to issue any refund until it has been returned to us.

Q. Can I place an order via phone or email?

For logistical reasons, all orders must be placed via our website unless it is a special order as noted above

Q. Can I place a special order?

If you have a special order request please email us the details of what you require. Remember to send us a contact number in the email. We will then agree with you on what to do and ensure that all school uniform guidelines are adhered to. Please note that there may be additional charges for special orders.

Q. Do you have a fitting room in store?

Yes. Customers can try on our jumpers for sizes in our pop up shop but must place all orders online .

Q. How do I know what size to choose?

If you are unsure about sizing please refer to the individual sizing guides attached to each product on our website. There is additional advice on measuring your child on our Sizing Help Page.

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